• Email : info@logicel.net
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Available Languages : Arabic
  • Customer Relationship Management

  • Session 1: Introduction Now Playing
  • Session 2: Module 1: Introduction to Loyalty
  • Session 3: Module 2: Loyalty Towards a Company
  • Session 4: Loyalty Towards an Entity
  • Session 5: Loyalty Towards a Person
  • Session 6: Module 3: Exceeding Customer Expectations
  • Session 7: The Bucket Metaphor
  • Session 8: Churn
  • Session 9: Recommendations
  • Session 10: Module 4: Purchase Process
  • Session 11: How to Read and Analyze Customer Data
  • Session 12: Conclusion: Required Work Tools
  • Session 13: Conclusion: Implementation Methods
  • Session 14: Conclusion

Course by

Tatweer International

Tatweer International is the first Career e-Development company in Egypt.

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